Return Policy

Return & Refund Policy

Effective Date:

At sweetretrofindsco, we want you to love every piece you bring into your space. If something isn’t quite right, we’re here to help.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unused, unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at
📧 support@sweetretrofindsco.shop

If your return is accepted, we’ll send you a return shipping label along with clear instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, you can always reach us at
📧 support@sweetretrofindsco.shop

Damages & Issues

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including but not limited to:

  • Custom or personalized items

  • Perishable goods (such as food, flowers, or plants)

  • Personal care items

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

If you have questions about a specific item, please contact us before purchasing.

Exchanges

The fastest way to ensure you get the item you want is to return the original item. Once the return is accepted, you can place a new order separately.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Returned items must be in the same condition as received—unused, with tags, and in original packaging—and include proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at
📧 support@sweetretrofindsco.shop

Company Information

Brand: sweetretrofindsco
Company Name: VANGUARD FURNISHINGS LLC
Address: 1155 S Havana St, Aurora, CO 80012, United States
Phone: +607 300 8319
Email: support@sweetretrofindsco.shop
Website: sweetretrofindsco.shop